Service and Repairs of Philips Digital & Analogue Dictation and Transcription Machines

Our in-house Digital Dictation Division, complete with Microsoft Certified Engineers and project management staff, provides real solutions to dictation problems, whilst our repair engineers can assist you on-site with any urgently needed dictation equipment servicing and repair.

If you have any Philips Dictation Equipment in need of repair or service, please follow the following steps:

1. Call us on 0161 980 6165 or email us from here. Briefly describe the dictation machine fault to our support staff for a possible initial diagnosis of the fault. We then agree with you the next steps. ( There is no charge for this service )

2. If you wish to send us the dictaton equipment that you require repairing or servicing , then please download the service form below which includes brief details of your contact details , the model number and fault. It also includes a simple label with our address which you can attach to your package.

3. On receipt of the equipment, we will confirm by email that we have received the items. we will then assess the repair and call you to confirm the cost of the repair.

4. If the dictation equipment can be repaired and the cost is acceptable to you we will then make the repair and return the item to you by post.

5. if you choose not to go ahead with the dictation machine repair, then we will return the equipment to you. There is no charge for this service but return postage charges will apply.

6.Equipment that does not require returning will be environmentally disposed of at no charge.

Download the service request form here



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